Last Update April 24, 2008

Our Guarantee

You must be completely satisfied with your purchase, or simply return the item within 30 days for a quick exchange, refund or credit. We only ask that you return the merchandise in new condition, in original boxes with your receipt. Sorry, no returns on videotapes, personalized items, CDs, software, or food. Shipping is refunded only if the wrong items were shipped, or merchandise was received damaged. For all Wine Cellars, pre-payment is required and a 25% restocking charge will be imposed for any cancellations after 10 days.

Returns Policy

VirginiaWineMarket.com guarantees the quality of all our products. Your satisfaction is our first priority. If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your order for Customer Care assistance at sales@VirginiaWineMarket.com or call Customer Service at 540-535-2171 10 am to 5 pm EST Tuesday through Saturday. Cancelled and/or returned orders may be subject to a 25% restocking fee.

How to Contact Us

By eMail

Customer Care assistance at sales@VirginiaWineMarket.com

By Phone Customer Service at 540-535-2171 10 am to 5 pm EST Tuesday through Saturday.

By Postal Mail

VirigniaWineMarket.com 111 North Loudoun Street Winchester, Virginia 22601

Last Update

This policy contained herein became officially effective April 24, 2008 (Ver 1.0: 04-24-08)